Alera Comfort Privacy Policy
Alera Comfort (“Alera,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use the Alera Comfort mobile application and related services (the “Services”).
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By using the Services, you agree to this Privacy Policy.
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Alera Comfort may collect information you provide directly, such as your name, email address, and account login information when you create or access an account. We may also collect device and application information, including device identifiers, app usage data, and network information necessary to operate connected devices.
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If supported by your connected device, we may collect environmental sensor data such as temperature and humidity readings. This information is used solely to provide monitoring, control, and alert features within the app.
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We use the information we collect to operate and improve the Services, connect and manage smart devices, provide alerts and notifications, support customer service, and maintain platform security.
We do not sell your personal information. We may share information with trusted service providers that help us operate the Services, such as cloud hosting providers or IoT platform partners. We may also disclose information if required by law or to protect the security of our users and systems.
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We take reasonable administrative and technical measures to protect your information. However, no system can be guaranteed to be completely secure.
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We retain information only for as long as necessary to provide the Services or comply with legal obligations. You may request deletion of your account by contacting us at the email address below.
We may update this Privacy Policy from time to time. If we make changes, we will update the effective date above.
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If you have questions about this Privacy Policy, please contact us at: